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Golden Crown Guest House
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Hi, we have reserved 1 luxury double and 1 family room. An urgent matter came up that the people occupying for the family room won’t be able to come to HK. We have already paid 200 HKD. Please advice. Our arrival will be this Sept. 18, 2009 8PM.
A******
2009-08-28 18:07:00
Our reply :
Hi, please tell me your invoice no.
hello,i have booked a room tonight,the number is 82520. i will get there at almost 10:00 p.m. please wait for us to check in. thanks a lot.
f******
2009-08-28 13:31:00
Our reply :
hi, the room has been reserved, see you tonight.
Hi, I booked a room under Order number: 80440 for Sept 12 - Sept 16. May I know which floor should we go up first? Also may we request that the room have a window. Thanks...
ra******
2009-08-28 11:13:00
Our reply :
hi, please go to 5th to check-in. The room comes with window.
Hi, can you change our reservations for it to become a quadruple room with 1 extra bed? (invoice# 83257). Kindly advise if the changes has been made so we can view the new balance. thank you so much!
L******
2009-08-28 05:36:00
Our reply :
hi, please view the revised reservation.
Hi! Have checked my balance and I'm surprised that the price of the Luxury room is a lot different with price of the Standard double room. If it is possible i wanna stick with my first reservation which is the Standard double room. Kindly advise if the changes has been made.Hoping for your understanding!
Jays******
2009-08-26 15:45:00
Our reply :
hi jayson, i have already changed the room to standard double (1big bed), it might display as standard single , please ignore it.
HellO! do you provide Towels, slippers, tissue and other toiletries? Can we ask for potable hotwater, is there any charge? Do you have a flat iron for clothes and hair drier, are there additional charges? Thanks!
G******
2009-08-26 13:02:00
Our reply :
Hi, we will provide all stuff with no extra charge.
Hi! I already paid for the reservation I made on Dec 9-13. However, I edited my reservation from 1 Standard double room to 1 Luxury Single room. Kindly advise if the changes has been made since I paid already. And by the way, is your Luxury Single room good for 2 persons? Thanks!
Jays******
2009-08-26 03:20:00
Our reply :
Hi, i have already changed your reservation to Luxury double (1 big bed) and please login to view the new balance.
Hi, sorry my friends are bugging me about our reservation... just wanted to clear out... our reservation is for a quadruple room with an extra bed/mattress and you quoted HK$500 per night. They just wanted to make sure we will have an extra bed/mattress coz we are 5 in a room. Thank you so much! (invoice# 83257)
L******
2009-08-26 01:18:00
Our reply :
hi, the room is only for 4 persons. If you need extra bed, we will cost you HK50 dollars.
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Golden Crown Guest House